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Slack has been pretty sketchy for me as well. Sound configurations are fine on the mac -- I'm listening to audio through headphones, and other apps like zoom are picking up the mic just fine. Restarting the computer solves it for a while and then the issue recurs. This happens to me all the time too. Latest MacOS. Get the yellow error bar saying it can't find an audio device, but input works great across all other apps. If I connect a secondary audio device, then click the gear in the call, and select the new device, it works.
Albeit with pretty rough quality—but I think that's a separate issue. FWIW, when I switch between audio input sources, when i select built-in microphone, the other party can hear me for about a second before it cuts out. If I switch away and back I get another blip of audio input. To reproduce: with Slack started on MacOS Sierra latest update , I insert my headphones which don't have microphone capability and start an audio call. To the makers of Slack: Your product is great. But please fix this.
This happens to me every single day. I have the same issue. When I start calling the ring sounds in headset.
But when my interlocutor got the call the sound of call move into OS internal. It's really annoying because Skype works well in same environment. Restart of Slack don't solves issue. I have users who are experiencing this same issue, has anyone put in a ticket with Slack. If so, what was their response? After update the issue has gone.
mac - Skype for Business has no sound and I am not able to make calls - Ask Different
I got ability to change settings of call, selecting of headset mic and phones. Thanks to Slack's developers. Learn more Method 1. Open Skype on your computer. The Skype icon looks like a white "S" in a blue circle in your Applications folder If you're not automatically logged in, click the Sign In button, and sign in with your Skype Name, email or phone and your password.
Click the Skype tab. This button is on your Mac's menu bar in the upper-left corner of your screen. It will open a drop-down menu. This will open your settings in a new window. Select your microphone. Click the drop-down menu next to Microphone and select your default microphone. Close the settings window. Click the " X " icon in the top left to close it. Your new microphone settings will be saved automatically. Method 2. The Skype app looks like a white "S" in a blue circle on your Start menu. None of these worked for me, but eventually I jammed a plastic tube the inside of a pen into the socket and rotated counterclockwise.
After a few tries it worked! Definitely a stuck switch. Saddly, It didn't work! Help me! This has been annoying me for a few days now and with your advice, YOU fixed it for me in less than a minute! However the Toothpick trick DID work!! I thank you so much for this link! Thank you so much. Your help was unbelievably perfect.
Now I can play my music. Thank you for your excellent help!!!! I am so happy! Fiddled with it for ages! And the only way I could find this was by print screening the mute sign and using google image search! A fix: after a lot of fiddling with no success, I discovered that when I plugged into the sound output with headphones and changed my sound settings to use audio port for sound INPUT, the internal speakers kick in. Had an old set of bad headphones, cut off the jack, and used that jack plugged in, with the INPUT setting, and get speakers to work.
Or buy a jack at Radio Shack for a few bucks if you have no defective phones laying around? Good luck! I had to try a couple of different times, paused the music, then unplugged the headphones, but it did finally work! Thanks so much! I followed the rules and it didn't work. I did a slight variation in that whilst the song was playing in i-tunes i pulled the headphones out and it then started to play through my internal speakers again! I am happy camper once again! Thank you SO much. So helpful. I spent 10 minutes sticking toothpicks in my headphone jack.
This worked for me, eventually, but had two do it twice. Failing for you? Try it thrice. Thanks you very much, i had been trying to fix this problem two months ago, now it is fixed You're awesome. I was just about to give up and schedule an appointment at an Apple Store. You just saved me a like 4hrs. Had no idea where to start trying to fix this problem! Thanks again bro'! Thank you! Why is this working to everyone but me? I tried, I failed, I tried again, repeated those steps a few times, and boom! Just to say thank you!
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People if this solution isn't working on its own, please try it again and then restart your comp, restart hadn't worked before but after this, magic!!!! Your a star, ta!!
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This trick didn't work from me. On another web forum though I found a trick were you use a tooth pick and it didn't work either. I decided to try with the end of a bobby pin and I put both chunks at the end of the bobby pin in. It worked after turning it counter clockwise a few times. I got scared because it wasnt working.. LOL thanks :. Had to do this a few times for it to work but it is back on - Thank you!! Mine had a bit of dust over the optical sensor so this didn't work. You'll be happy to note that I didn't even need a proper jack..
I was stuck on mute with the red light, put the inside of an old biro in since it was sitting near.. Hi, sorry to see so many people have this problem - the problem two fold - cheap parts and bad engineering. At least some of the jack detection is hardware based, so although everybody wants to believe clicking and unclicking will fix it, if you really have the problem, it won't.
I have an actual proven fix that doesn't require replacing the jack or the logic board - although it disables the digital out, so this may not be for you. Its a permanent fix, and is reversible. Email me for more details. I solved this on macbook pro by plugging in a usb headset. Then volume in system bar was not greyed out and everything worked. Also I did not have red light issue described above. Not sure what caused this but i was using iTunes and Toast Titanium 11 to convert flac to apple lossless and importing to itunes before this glitch appeared.
You're a genius! I was so frustrated and Apple wanted me to pay to ask a question.
Skype for Mac ~ sound not working
So glad I found your page. Thank you so much for sharing your expertise! This worked perfectly for me. Thankyou, I was using my boyfriends macbook and thought I had broken it! This worked like a charm and he never has to know, phew! I just kept doing what you said and it worked after a couple tries!!!!
I had to try it a few times, but it worked eventually. Thanks for sharing these instructions. I tried everything. The original post and everything in the comments. Eventually the toothpick broke off inside.
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